On March 25, the owner of ARLnow’s parent company — which also owns ALXnow, Tysons Reporter and Reston Now — sent an email to the manager of our local bank branch.

“My understanding is that banks will be offering some form of SBA loan for payroll support, with a provision for the payroll costs to be forgiven after a few months,” said the email, sent two days before the CARES Act was signed into law. “That is something we both very much need and want. Can you put me in line to apply for it when the bill passes and we know what the terms are?”

Four weeks later, all $349 billion of the federal government’s Paycheck Protection Program is spoken for and ARLnow’s application is still listed opaquely as “under review” by our bank, PNC.

We’re not alone, millions of small business — including Ben’s Chili Bowl — are facing the same reality. And while the program is likely to be replenished by Congress soon, those left behind still have the uncertainty of not knowing whether we’ll get the loans this time around, and whether it will be too late to save the business as it exists now, even if we eventually do qualify.

Thanks to the loyalty of our long-time advertisers and the generous contributions of our readers, ARLnow will weather this storm in one form or another. But a PPP loan would make a big difference in our ability to retain our workforce and our level of original reporting going forward.

For those interested in the nitty gritty, the following is an account of our experience with PPP. Hopefully it can be instructive for those trying to understand how it worked (and did not work), or cathartic for small business owners in the same boat.

But first, three caveats:

  1. It’s not unique. Lots of small businesses also were left high and dry.
  2. It’s just a snapshot. We only applied through one bank, so those who applied through other banks would have different experiences.
  3. Plenty of businesses did get PPP loans. Clarendon-based media company Axios announced today that it qualified for a $5 million PPP loan. Shake Shack got $10 million, but is giving it back amid a backlash. Tens of thousands of businesses in Virginia, Maryland and D.C. collectively received $16.5 billion. And those that bank at smaller community banks seem to have fared better than those who use big banks.

Friday, April 3

We emailed the person we were told was our main point of contact at PNC’s main Arlington office, on the day that the Small Business Administration was slated to open up its PPP loan processing window.

“It sounds like banks can start lending under the Payroll Protection Program in the CARES Act.” we asked. “How can we move forward with that?”

Our PNC contact responded promptly, letting us know that “like other financial institutions, we are reviewing the additional guidance from the U.S. Treasury and waiting for the final guidelines and details from the Small Business Administration.” This would be the last time we would hear from a human at PNC until a check-in email on April 16, the day the program ran out of money.

Applying with PNC made the most sense for us. We’ve banked there for the past decade as a business, and our owner has banked there personally since he was a teenager in the 1990s. Plus myriad articles on the subject of PPP said that business owners would have the most luck applying with their existing bank, which is more familiar with their financial history.

The fact that we also have a lending relationship with PNC, in the form of a long-standing line of credit, would also help, theoretically.

PNC opened applications on its website Friday night, but did not announce it to customers (at least not to us) via email.

Monday, April 6 

Not wanting to wait to hear back, we checked the PNC website, and after clicking around a bit found out that the bank was accepting applications online. Do not try to apply with a branch, the website is the only way to submit an application, it said.

(more…)


Meet Arlington’s newest Pet of the Week, Penelope, a 6 month old Ragdoll who loves to curl up in the bathroom sink.

Here is what Penelope’s owner had to say about her life here in Arlington:

Penelope, or Penny for short, is an energetic, snuggly 6 month old ball of fluff – you can find her on instagram as @playingwithpenny. She’s a Ragdoll from south of Richmond, and has never met a stranger she didn’t like! As her breed suggests, Penny likes to roll around on any surface and particularly loves to curl up in the bathroom sink. This little water baby is always eager for a lick from the faucet.

At the ripe age of 12 weeks old, Penny made the exciting adventure south for the holidays and flew as a carry-on during her first domestic flight. During her vacation, she met her fur-aunt (a friendly Boykin Spaniel) and it was love at first sniff. Penny is always up for a new adventure whether it’s venturing to a neighbor’s apartment in the building or across the street to visit her favorite vet at Clarendon Animal Care. While she’s certainly a night owl, her cuddles make all the late-nights worthwhile.


(Updated at 12:40 p.m.) Across the country, restaurants have started suing insurance companies over their refusal to pay business interruption claims.

Many businesses have insurance policies that cover loss of income due to disasters. Restaurants say being forced to shut down by state and local governments to help slow the spread of the coronavirus is such a case and are seeking payments. Insurance companies, however, say the policies mostly cover interruptions caused by property damage, not diseases.

Here in Arlington, at least one restaurant is seeking to press its claim in court. Guajillo Mexican restaurant, at 1727 Wilson Blvd in Rosslyn, filed suit in Arlington Circuit Court against its insurance company on Tuesday.

The restaurant is suing Twin City Fire Insurance Co, which is a part of the Hartford Insurance Group. Guajillo says in the suit that its policy “explicitly covered such loss when caused by a virus, including the salaries and other expenses owed.”

“Guajillo has been in Arlington for about 20 years, and is family owned. They paid for insurance, including business interruption insurance, and expected to get coverage when their business was interrupted,” Scott Rome, an attorney with D.C.-based Veritas Law Firm, tells ARLnow.

“Restaurants operated with the understanding that they were paying for this insurance for just this type of situation, and are being denied across the board by every insurance company,” Rome said. “Here, the policy covers viruses, and yet the insurance company has made no payment yet.”

While Guajillo asserts that its policy covered diseases, the head of an insurance company association suggested otherwise, at least for most business insurance policies, in an interview on CNBC yesterday.

“Virus and bacterial related events are not covered under business interruption,” said David Sampson, president and CEO of the American Property Casualty Insurance Association.

“A pandemic specifically is not something that appeared in many policies,” Sampson said. “The reason that businesses are shut down is not because of damage to property. It’s for fear of human to human transmission of a communicable disease. That’s not a property insurance claim. Now, I’m sure that there are going to be some very enterprising plaintiff’s lawyers out there that are going to try to expand coverage. That’s what they always do. But exploiting this crisis with litigation profiteering will stop America’s recovery even before it starts.”

The Guajillo suit outlines a case that may run counter to the insurance industry’s assertions.

The Policy states that “period of restoration” “begins with the date of direct physical loss or physical damage caused by or resulting from a Covered Cause of Loss at the ‘scheduled premises’.”

The Policy explicitly provides for loss due to a virus through an endorsement: “We will pay for loss or damage by ‘fungi’, wet rot, dry rot, bacteria and virus.” […]

Twin City’s refusal of coverage breached its obligation and responsibility to provide coverage available through the Policy to Guajillo due to its covered loss of business income because its premises are unusable and uninhabitable and have lost all function, which constitutes a direct physical loss under the Policy.

Guajillo is still open for delivery and takeout, but Rome says the pandemic has greatly reduced its revenue.

“Rolando Juarez can be found in his kitchen every day, he is trying to keep all of his staff employed,” the attorney said. “This pandemic has devastated his business. The insurance coverage that he paid for could help this neighborhood family-owned business survive.”

Photo via Facebook


(Updated at 11:20 a.m.) The Arlington County Fire Department has seen a reduction in calls amid the coronavirus pandemic, though its members have remained busy.

In a typical day, ACFD dispatches personnel to about 80 calls. Currently, the number of daily dispatches is averaging in the mid-60s, according to spokesman Capt. Justin Tirelli.

Calls for things like vehicle crashes, scooter accidents, and workplace slip-and-fall injuries are down sharply, with fewer people commuting to work. Dispatches for possible structure fires are about the same, Tirelli said, but there have been few actual fires over the past few weeks.

“Structure fires are often in places that are not occupied,” he explained. “Now that people are not leaving the house to go to work, they’re at home and they’ve been able to catch it before something happens.”

Medical calls are an key metric to track, a potential harbinger of a worsening outbreak. Tirelli said medical calls are actually down slightly, though that doesn’t tell the full story. Those who are calling are often exhibiting more serious symptoms.

“It could be because people are reluctant to call for help — waiting longer before calling 911,” he said, also noting that with COVID-19 “a lot of people don’t feel the symptoms until it’s very late in the game.”

Anecdotally, ARLnow has heard what seems like an increase in calls for COVID and flu-like-symptoms over the past week. This week alone, we’ve taken note of two life-threatening, CPR-in-progress calls at long-term care facilities. But it’s not just older residents calling for help due to possible COVID-19 symptoms — we also heard a call for a woman in her 20s, in an apartment building, experiencing trouble breathing.

Though slightly reduced in number, on net the medical calls have taken more personnel time due to the increased severity of the symptoms and the need for firefighters to protect themselves, Tirelli said.

“Our [Personal Protective Equipment] process is very methodical,” he said.

Tirelli said there has been no shortage of ambulances in the county and “we’ve been able to manage really well” to meet all needs without issues, thanks in part to some smart planning and actions.

Two-and-a-half weeks ago the county opened a telemedicine line in its dispatch center, to steer those with medical concerns but no symptoms to other resources. More recently, ACFD deployed what it’s calling an “Omega unit” — an SUV staffed by an EMT and an APO, the county’s most highly-trained paramedics. The Omega unit evaluates (in full protective gear) those with minor COVID-like symptoms, while keeping ambulances that can transport patients in service for life-threatening emergencies.

“Medical matchmaking,” Tirelli explained, “using the right resources for the right patients. That reduces both unnecessary ambulance calls and unnecessary ER visits.”

Even though hospitals are doing their best to isolate COVID-19 patients, “the emergency room is not a safe place to be right now…when there’s a very contagious virus like this,” he said.

The fire department expects that Arlington’s COVID cases have not peaked yet, Tirelli said, and the department remains ready to handle a future surge of calls. A second Omega unit can also be deployed, if necessary.

One thing residents can do to help keep firefighters safe and ready to respond to the most serious calls is to dial the right number for help depending on the situation.

“If someone is not having an emergency, the best place for medical advice is the Health Department hotline: 703-228-7999,” Tirelli said. “If they are having an emergency they should call 911.”


On a Wednesday four weeks ago — which seems like a lifetime ago — Arlington had 36 known cases of COVID-19 and ARLnow conducted an unscientific poll.

Of nearly 2,800 respondents, 0.76% said they had tested positive for COVID, 4.4% said they had COVID-like symptoms, and 11.6% said they had a close personal connection who had tested positive.

It’s now April 22 and as of Tuesday there were 625 known coronavirus cases in Arlington. Let’s conduct the same poll and see (again, unscientifically) where we stand.

Please answer honestly and select the options that apply to you. Note that the typical symptoms of COVID-19 are cough, fever, tiredness and — in more serious cases — difficulty breathing. Loss of taste and smell is also a common symptom.

As before, you should not use this poll response data for policy decision-making — but do use it as a reminder of the importance of social distancing, practicing good hygiene, wearing a face mask when out, and flattening the curve.


Meridian Pint Closes Temporarily — “I regret to inform you that one of our employees has contracted COVID-19. He was hospitalized and tested positive on Sunday, April 19th after not working in the restaurant for 9 days. In an effort to keep the rest of our staff healthy, as well as ensure the safety of our guests, we have decided to shut down until further notice.” [Facebook via @fritzhahn]

DCA Is a Ghost Town — A series of photos of emptiness at Reagan National Airport can make one envision tumbleweeds blowing through the terminals. [PoPville]

Beyer Critical of Administration’s Supply Chain Management — “A group of House Democrats today raised serious issues with the Trump Administration’s handling of the supply chain for COVID-19 response, and sought improved transparency and federal coordination to mitigate the inadequate, harmful, and dysfunctional engagement.” [Press Release]

Arlington Chamber Holds Volunteer Day — “Local volunteers from various Chamber member businesses and organizations lent a helping hand to area nonprofits as part of the 21st Annual Arlington Chamber Volunteer Day… The projects provided were in accordance with the CDC guidelines to ensure that participants were practicing social distancing.” [Arlington Chamber of Commerce]

No Word Yet on APS Graduation — “Will members of Arlington Public Schools’ Class of 2020 have an in-person send-off to celebrate their achievements? That remains an open question. Bridget Loft, the school system’s assistant superintendent of teaching and learning, on April 16 said the school system was looking for ‘creative ways’ to celebrate graduation – and neither ruled in nor ruled out some sort of communal send-off ceremony.” [InsideNova]


Some changes might be made to a planned redevelopment project in the Virginia Square area.

The Arlington County Board is set to consider a request to add 15 apartment units to the 7-story building approved by the Board last June. The project, which has yet to start major construction, will replace a State Farm insurance office and other small commercial buildings near the corner of Washington Blvd and N. Kirkwood Road.

The developer says it can squeeze in the additional apartments by reconfiguring the courtyard and parking garage, and making some minor changes to the building facade and rooftop area.

“While the height, building footprint and massing remain unchanged, approximately 8,649 square feet of gross floor area (GFA) will be added as a result of a minor reduction of the internal courtyard and more efficient use of space previously allocated to parking and mechanical uses,” a county staff report says.

In exchange for adding the new apartments, the developer has agreed to designate four additional units as committed affordable housing. The plan has critics, however, notably residents of the townhouses across the street.

“Issues raised by members of the community, including the Bromptons at Clarendon Homeowners Association (HOA), include concerns around additional density, increased parking demand on local streets, reduction of on-site greenspace and the design of the corner façade,” said the staff report.

County staffers are recommending approval of the site plan amendment. The Board is expected to take up the request at its upcoming Saturday meeting.

More from the staff report, below.

The applicant is requesting a site plan amendment to make interior and exterior modifications to accommodate an additional 15 dwelling units, a revised parking garage layout, minor changes to the building façade and changes to the rooftop area. While the height, building footprint and massing remain unchanged, approximately 8,649 square feet of GFA will be added as a result of a minor reduction of the internal courtyard (from approximately 8,000 square feet to approximately 7,380 square feet) and more efficient use of space previously allocated to parking and mechanical uses (Figure 4). To further accommodate the additional 15 units, the average unit size based on total GFA will decrease from 1,021 square feet to 994 square feet. The number of one-bedroom, two-bedroom and three-bedroom units will all increase, with the number of studios remaining the same.

The applicant is proposing a revised parking garage layout with changes to both below-grade parking levels and ramps. The parking garage entrance will remain in the same location but will be reoriented with a maximum slope of 20%. While the total number of parking spaces (including tandem spaces) for the site is reduced from 198 spaces to 194 spaces, all 20 tandem spaces will be converted to non-tandem spaces. The number of parking spaces increases from 63 to 99 spaces on garage Level 02 and decreases from 135 to 95 on garage Level 01. Overall, the parking ratio increases from 0.64 spaces to 0.67 spaces per unit, not including visitor spaces. The visitor parking ratio remains at 0.05 spaces per unit. The site will also accommodate 114 bicycle spaces at the same bicycle parking ratio as previously approved.

To accommodate the new units on the ground floor along the north and west alleys, there will be changes to the façade including replacing the louvers and mechanical vents that previously served the parking garage ramp with new windows (Figures 5, 6, 7, 8). The applicant is also proposing minor modifications to the layout of the rooftop amenity space and decreasing the size from approximately 920 square feet to approximately 850 square feet.


Local juice, smoothie and acai bowl chain South Block is opening a new cafe amid the coronavirus pandemic — for a good cause.

The company says it will be opening its first “Fruitful Planet Market & Cafe” in Clarendon tomorrow, on Earth Day. The cafe will be “completely not-for-profit” and will support South Block’s Fruitful Planet initiative.

Fruitful Planet has so far donated over 15,000 pounds of fruits and veggies to local schools, food banks, hospitals, and directly to those in need, according to a spokeswoman.

Located at next to South Block’s original location (3019 11th Street N.) the cafe will offer “South Block’s fresh pressed juices, coffee, superfood lattes, fresh fruits, super snacks, Commonwealth Joe whole bean coffee and cold brew, South Block’s stay-at-home warrior kits, and more.”

“100% of all proceeds made at Fruitful Planet Market & Cafe will go directly towards South Block’s nonprofit, Fruitful Planet, which works with local farmers, schools, and other nonprofits to donate fresh fruits and vegetables to those in need within our community,” the spokeswoman said.

Arlington Public Schools and the Arlington Food Assistance Center have been among the beneficiaries, we’re told, along with Bayou Bakery Chef David Guas’ meal distribution effort.

“One of South Block’s greatest missions is to give back to the community we serve,” Amir Mostafavi, founder and CEO of the Arlington born and bred company, told ARLnow. “The opening of Fruitful Planet Market & Cafe is the next step in our ongoing duty to give back to the communities that have already given us so much.”

South Block opened two new Arlington locations — in Rosslyn and Ballston — last year. It is currently offering free, contactless delivery on orders over $45, in addition to delivery via apps like Uber Eats.


Arlington County and much of the surrounding D.C. region is under a Freeze Warning.

The warning means that temperatures overnight may dip below freezing and kill unprotected plants. In other words: go get your garden covered now. Plus, the water line to your garden hose is also in danger of freezing.

More from the National Weather Service:

…FREEZE WARNING IN EFFECT FROM 2 AM TO 8 AM EDT WEDNESDAY… * WHAT…SUB-FREEZING TEMPERATURES NEAR 30 EXPECTED. * WHERE…PORTIONS OF THE DISTRICT OF COLUMBIA, CENTRAL, NORTHERN AND SOUTHERN MARYLAND AND CENTRAL AND NORTHERN VIRGINIA. * WHEN…FROM 2 AM TO 8 AM EDT WEDNESDAY. * IMPACTS…FROST AND FREEZE CONDITIONS WILL KILL CROPS, OTHER SENSITIVE VEGETATION AND POSSIBLY DAMAGE UNPROTECTED OUTDOOR PLUMBING. PRECAUTIONARY/PREPAREDNESS ACTIONS… TAKE STEPS NOW TO PROTECT TENDER PLANTS FROM THE COLD. TO PREVENT FREEZING AND POSSIBLE BURSTING OF OUTDOOR WATER PIPES THEY SHOULD BE WRAPPED, DRAINED, OR ALLOWED TO DRIP SLOWLY. THOSE THAT HAVE IN-GROUND SPRINKLER SYSTEMS SHOULD DRAIN THEM AND COVER ABOVE- GROUND PIPES TO PROTECT THEM FROM FREEZING. &&

Later this afternoon, storms and damaging winds are possible in the area as the cold front moves in.


A former intern in Arlington’s Dept. of Environmental Services has helped the county obtain 1,400 masks for workers.

The intern, Lucie, interned for DES in 2016 and has since been attending school in Hawaii, though she is currently back in her native China amid the coronavirus outbreak. Through a friend who runs a trading company in Hong Kong, she heard about a shipment of 1,400 face masks sitting in Los Angeles and immediately thought of her former colleagues.

Lucie reached out to DES, according to department spokesman Peter Golkin, to see if the masks might be of use. When she was told they were, she and some other friends — including a George Mason University grad student — raised money to cover the cost of the shipment to Arlington, Golkin said.

Now, frontline workers in the Water, Sewer, Streets Bureau, one of the bureaus in which Lucie interned, have access to construction-grade face masks that can help them stay healthy while on the job patching potholes, fixing water main breaks and maintaining other essential infrastructure. And the shipment came at a time when personal protective equipment of all types is in short supply.

“Thanks Lucie and company!” DES said via social media on Monday.


(Updated at 10:15 a.m.) The reported number of people who have died from COVID-19 complications in Arlington increased by three overnight.

The death count rose from 20 to 23, according to the latest Virginia Health Department data. Arlington currently has 625 known coronavirus cases, 114 hospitalizations, 10 outbreaks and 2,487 tests conducted. There were 593 cases reported on Monday.

Some experts believe that the actual number of coronavirus cases may be as much as 10-20 times higher than the reported numbers. There’s also evidence of many more coronavirus-related deaths than reported.

Among the 10 outbreaks in Arlington reported by VDH are:

  • 5 in long-term care facilities (nursing homes, assisted living facilities, etc.)
  • 3 in healthcare settings (medical offices, fire and EMS stations, etc.)
  • 1 in congregate setting (business, apartment building, church, etc.)

ARLnow has continued to ask Arlington County officials for additional details about local outbreaks, though officials have so far declined to provide data beyond what is published online by the state health department.

On Monday ARLnow asked about coronavirus cases and those in quarantine among police officers, sheriff’s deputies, and firefighter/medics. We also asked about safety measures being taken by county employees.

A county spokeswoman did not provide any figures and instead issued the following statement from Aaron Miller, Arlington’s Director of Public Safety Communications and Emergency Management:

Arlington’s overall numbers are updated daily on the Virginia Department of Health website. Our Public Health Division does not provide information on reportable diseases on less than a county level.

The County is always monitoring its workforce capacity. We continue to be able to maintain staffing levels for the services needed for Arlington residents.

The County is taking many steps to protect its essential workers, as well as the Arlington community. They include providing personal protective equipment (PPE) to all frontline employees, increasing cleaning of facilities and equipment, quarantining employees who may have been exposed, modifying services to limit interactions between staff and promote social distancing, and implementing rotational schedules or extended hours to ensure high priority essential services continue.

The county has not provided an official update on public safety coronavirus cases since it first announced a firefighter testing positive on March 24. A tipster told ARLnow last week that there were 3 firefighters who have tested postitive and 37 in quarantine.


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