A couple of weeks ago, a rep for Instrata Pentagon City, a high-end luxury apartment building on 15th Street S. near the Fashion Centre mall, reached out to us about a unique amenity the building offers its residents: a “lifestyle concierge.”
Having not heard of such a thing before — most local news reporters do not live in buildings with a lifestyle concierge — we asked Stephanie Student, who holds that position, what a lifestyle concierge does and why an apartment building should have one.
Here are some excerpts from that interview.
ARLnow: In your own words, what does a lifestyle concierge do?
Stephanie: As a lifestyle concierge, my job is to make residents’ lives easier! I’m here to take care of their needs, no matter how big or small, and assist wherever I can. Another big part of my job is organizing resident-exclusive events — everything from cake-decorating classes and oyster shucking to beer-tasting and fitness classes. These events and classes really help create a sense of community among residents and I’ve seen some wonderful friendships blossom between residents who had never met before but attended the same event and really hit it off.
ARLnow: Why is it important for Instrata to have a lifestyle concierge?
Stephanie: Luxury lifestyle apartments are not uncommon in most metropolitan areas, but Instrata has recognized that renters want more than just high-end finishes and nice common spaces. They also want a place where they feel they have friends and connections–a place that feels like its own “neighborhood.” By providing residents with a concierge who can act at a “go-to” for questions and assistance, and fun events that encourage interaction, they get all of that plus the more typical perks of high-end buildings.
ARLnow: What are some of your personal favorite activities in the neighborhood?
Stephanie: Pentagon Row is full of fun shops and restaurants, not to mention amazing venues and events! There’s a skating rink in the winter, 5K Fridays through the month of April, and outdoor movie nights in the summer. This August and September, the movies will be a complete run of the Star Wars series. I can’t wait!
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