Plaugher has 19 years of experience in the credit union industry. During her career she has held various management positions overseeing branches, call centers, Information Technology, compliance, and facilities.
As an executive at ACFCU, Plaugher has overseen Information Technology, Risk Management, Project Management, Branches, the Member Service Call Center, and Vendor Management, while providing extensive coaching and development of executives, managers, and staff. As COO, Plaugher will be responsible for organizational alignment and efficiency.