Metro’s dire warnings about the impacts of track work in the latter half of this month seem to have effectively pushed Arlington commuters onto local bus routes instead — though bike share services didn’t see a similar ridership boost.

With the rail service’s major rebuilding work on the Silver, Orange and Blue lines fading in the rearview, Arlington transportation officials say their data show that both Metrobus and Arlington Transit ridership saw substantial jumps during the construction from Aug. 11 through Aug. 26.

Metro itself recorded an 11 percent dip in ridership over that period when compared to figures from 2017, largely attributable to WMATA’s persistent urging that commuters only use rail service if they had “no other option” for the two-week period. And in Arlington, at least, it seems that commuters weren’t shy about turning to bus options instead.

The Metrobus 3Y line, which runs from stops along Lee Highway to D.C.’s Farragut Square, recorded the biggest ridership surge, according to county transportation spokesman Eric Balliet. He says the county’s initial data show a 97 percent increase in average weekday ridership compared to the weeks prior to the track work starting, shooting from an average of 413 riders each day to 815.

He added that Metrobus’ 38B line, running from Ballston to Farragut Square, recorded a 38 percent increase, with average daily ridership jumping from 3,001 people to 4,136. Balliet noted that the county requested that Metro provide additional service along those lines, as they run along the Orange and Silver stops most likely to be affected by the track work.

As for ART buses, Balliet says the 43 route (running between the Crystal City, Rosslyn and Courthouse Metro stations) recorded a 67 percent increase in average weekday riders compared to a year ago. Last August, the bus service saw an average of 1,022 people on those buses each day; this year, it jumped up to 1,706.

Similarly, he said the 42 line between Ballston and the Pentagon saw a 16 percent jump, from last year’s 1,068 riders per day to 1,241. He attributes those changes to the fact those ART lines “parallel the segment of the Blue Line that was closed during the track work.” Metro shut down service on the line between the Arlington National Cemetery stop and the line’s New Carrollton terminus.

Jim Larsen, the county’s commuter services bureau chief, pointed out that those numbers amounted to increases of anywhere from 599 to 1,000 riders each day between the two bus services.

“Now, if we can only keep them,” Larsen said.

A spokesman for the dockless electric scooter company Bird says the firm also saw “ridership grow consistently this summer as commuters sought new options to avoid delays on multiple lines,” but didn’t provide specific numbers.

The track work did not produce a similar ridership bump for bike-sharing in the county, however.

Compared to the same two-week period a year ago, the number of Capital Bikeshare trips originating in Arlington was “virtually the same, though down just a smidge,” according to Bike Arlington Director Henry Dunbar.

In all, the county’s stations recorded about 17,041 trips during the track work. From Aug. 12-27, 2017 the county saw 17,180 trips, Dunbar said.

Spokespeople for the ride-sharing companies Uber and Lyft did not respond to requests for comment on any ridership changes they observed during the track work.

Anecdotally, it would seem that the Metro construction inspired some commuters to turn to their cars rather than transit options. For instance, some ARLnow commenters mentioned hefty backups on the Key Bridge and 14th Street Bridge to make it into D.C. in the first place.

In all, 73 percent of the more than 1,400 respondents to an (admittedly unscientific) ARLnow poll on the issue said the Metro track work affected their commutes in some way.

Metro was even scheduled to do a bit more work on the Silver, Orange and Blue lines this weekend, prompting single-tracking through Rosslyn. However, it announced today (Thursday) it’d be abandoning those plans.


Arlington Transit is closing several bus stops around Ballston to cope with construction this weekend.

Starting tonight (Friday) at 9 p.m. and running through Sunday (Aug. 12) at 7 p.m., the bus service plans to close the following stops along its 41 line:

  • Northbound N. Randolph Street at Wilson Blvd
  • Southbound N. Randolph Street at the Ballston Quarter mall
  • Northbound N. Glebe Road at N. Quincy Street
  • Northbound N. Glebe Road at N. Henderson Road

ART noted in a service alert that some stops along N. Glebe Road and Wilson Blvd will remain open, should riders need options along the corridor.

The construction work prompting the bus stop closures will require occasional road closures as well, as it’s largely tied to the Ballston Quarter construction and some summer paving work.

Photo via Google Maps


Arlington Transit is prepping 13 new buses to start picking up riders in the coming months.

County transportation spokesman Eric Balliet told ARLnow the bus service received the new vehicles a few months back, and hopes to have three making the rounds before the month is out.

He expects the rest will hit the road as the county continues to beef up bus service in the coming months, likely “later this summer/early fall,” as part of the Transit Development Plan the County Board approved in 2016. That plan is designed to bridge gaps in bus service around the county, particularly along Columbia Pike, where ART and Metrobus just started teaming up to offer enhanced service last month.

ART has also dealt with a series of mechanical issues recently, particularly on some of its older buses, but Balliet says the county is still being cautious in putting these new buses in the field.

The 40-foot-long, natural gas-powered vehicles are the first buses the county has purchased from New Flyer of America, the same company that provides vehicles to WMATA for much of its Metrobus service. Accordingly, Balliet says ART’s service contractor “has been in the process of reviewing the buses for acceptance and training operators and technicians” since the agency got its hands on the buses earlier this year.

In all, the county’s Transit Development Plan calls for ART to expand its fleet “by over 20 vehicles” in total through 2026.

The county projects that these additions and service changes will help it boost ridership by 24 percent over the same time period, though ART’s ridership figures have flagged in recent months, similar to other bus services nationwide.

Photo courtesy of Abigail Wendt


(Updated at 3 p.m.) Arlington Transit’s phone system to connect disabled and elderly riders to bus service has been hobbled by technical problems all week, prompting big headaches for people who rely on the program.

ART’s “Specialized Transit for Arlington Residents” service, commonly known as STAR, has been dealing with “technical difficulties” at the agency’s call center since Tuesday (June 26), according to a series of alerts sent out to riders.

The main STAR phone line hasn’t worked since then and remains down today (Friday). County transportation spokesman Eric Balliet says ART is working on the issue with service provider Verizon and even the state’s technology agency, with a temporary solution on the way.

“The temporary solution, estimated to be in place later today, will forward the main STAR number to a number provided by Red Top Cab, which dispatches service for STAR,” Balliet wrote in an email. “STAR personnel have been taking calls on this temporary line and will continue until the issue is resolved.”

The phone system is designed to connect riders who might have trouble using ART’s regular service with a scheduled, shared-ride service to take them wherever they need to go around the county. Accordingly, this week’s outages have created big problems for riders with disabilities, in particular.

ART has also dealt with a series of problems with its real-time alert service in recent weeks, not to mention a host of bus maintenance woes necessitating some service disruptions.

Photo via Facebook


Bus riders along Columbia Pike will see significant service changes starting Sunday (June 24), as part of the long-awaited “premium transit network” planned for the corridor.

Metrobus will soon offer five streamlined routes along the Pike, down from 11, and offer more frequent service across all of those routes, Arlington transportation officials told the County Board Tuesday (June 19).

The changes will move in tandem with some other Metrobus service alterations recently approved by WMATA’s governing board, and bring the county closer to delivering on its promise to improve transit options along the Pike after abandoning the contentious streetcar project four years ago.

“You may not necessarily move through the corridor faster, but you won’t have to wait as long for a bus to take you somewhere, particularly during the peak hours,” said Board Vice Chair Christian Dorsey.

Lynn Rivers, the county’s transit bureau chief, noted that Metrobus will offer 30 additional hours of service across all the different routes on the 16 line, with the ultimate goal of running buses once every six minutes along the most crowded stops on the Pike.

The county has also kicked off the process of finding a contractor to build 20 new bus shelters along the Pike.

Dennis Leach, the county’s transportation director, told the Board that the county started soliciting bids for the project last Wednesday (June 13). By July, he expects the county will know how much each shelter will cost, a key point of interest for Board members after the Pike’s “$1 million bus stops” prompted community outcry years ago.

Yet Rivers believes the more noticeable change for riders right away will be the alteration to Metrobus routes along the Pike. She noted that buses won’t be changing where they drop off and pick up riders, but Metrobus will be tweaking how it describes its various routes to be less confusing.

“The idea was to streamline that to make it easier not just for those who are using it, but also bring more people onto the system,” Rivers said.

Moving forward, the five routes on Columbia Pike will be known as 16A, 16C, 16E, 16G and 16H. Rivers added that 16Y service will still be available as well during peak hours, though only to Farragut Square, and service along the 16X route to Federal Triangle will still be available during peak times as well.

While these changes came as good news to Board members, John Vihstadt did point out that “our communities have been frustrated with the pace” of the county’s work to implement bus service changes along the Pike. Rivers believes this first phase of improvements is the equivalent of starting off “with a bang,” but she did acknowledge there’s lots of work left to be done.

Eventually, the county and Metro plan to offer nonstop bus service between the Pike and Crystal City, and extend the Transitway, or dedicated lane bus service, out to Pentagon City — the latter effort just won some new regional funding as well.

“This is just the beginning of many more phases,” Rivers said.


Metrobus 5A to Dulles from Rosslyn

Metro is making some changes to a handful of its bus routes around Arlington, in a bid to make service more efficient and save a bit of money.

WMATA’s Board of Directors approved a series of changes to Metrobus routes across the region on Thursday (June 14), including adjustments along six routes in the county. All of the alterations will take effect on July 1, and they mark the latest in a slew of recent changes to Metrobus service in Arlington.

The biggest change will be the elimination of the 22B route, which currently runs from the Ballston Metro station to a stop at the intersection of S. Four Mile Run Drive and Columbia Pike in Barcroft.

Metro spokeswoman Sherri Ly notes that “alternate service is available on routes 22A and 22C,” and that buses once running the 22B route will be used to provide more service between Pentagon City and Shirlington. Eric Balliet, a spokesman for the county’s Department of Environmental Services, added that the “majority of the 22B is redundant with the 22A and C” and suggested that the change will complement the county’s planned expansion of dedicated-lane Transitway service in Pentagon City.

“The public reaction was neutral, and the change nets $108,000 per year in savings,” Balliet told ARLnow via email.

Another significant change approved by the WMATA board is the truncation of the 10E route, which currently runs from the Rosslyn Metro station to Hunting Point in Alexandria. Now, the route will end at the Pentagon instead of continuing on to Rosslyn.

Balliet said county transit officials have planned on making the change since July 2016, noting it’s redundant with Metro’s Blue Line and some Arlington Transit routes. In all, he expects the change will save about $232,000 each year.

Other changes include increasing the time between buses on routes 7A and 7F between the Pentagon and Shirlington, and a series of changes along Columbia Pike to account for bus service improvements designed to take the place of the abandoned streetcar project. In all, Metrobus will tweak the schedule of buses on routes 16A, 16B, 16C, 16E, 16G, 16H, 16J, 16K, 16P and 16X.

Finally, Metro will rearrange the schedules of routes 4A and 4B between Pershing Drive and Arlington Boulevard, eliminating 4A buses in the middle of the day in favor running 4B buses more frequently.


Arlington Transit bus riders could see delays across several routes over the course of the next week.

Unspecified “mechanical issues” are causing the delays, according to an ART service alert issued today (Monday). ART did not list specific routes that will be impacted, noting only that the routes will operate “at reduced frequencies” and that it will issue alerts about upcoming delays “as needed.”

A spokeswoman for the county’s Department of Environmental Services, which oversees ART, didn’t immediately respond to a request for comment on the nature of the mechanical issues. ART buses have on occasion suffered brake failures, leading to significant crashes, though it is unclear whether this week’s delays are in any way related.

So far, buses on ART Route 77 between the Courthouse Metro station and ART’s Shirlington station have recorded several delays, and some departures have been canceled entirely, according to county service alerts.

“Staff is currently working to quickly resolve these problems but we anticipate service disruptions on ART routes throughout the week,” ART wrote in the alert. “We apologize for the inconvenience as we work to ensure the safety and reliability of our fleet.”

ART opened a new, $17.6 million “light maintenance facility” on S. Eads Street last fall, and the county is planning to someday open a “heavy maintenance facility” in Springfield, after the County Board approved the purchase of a site there for $4.65 million.

File photo


(Updated 12:25 p.m.) Some big changes are on the way for bus stops around Arlington, as county workers kick off plans to shutter several lightly used stops and renovate dozens more.

The county is starting construction work this spring on a whole host of changes to its Metrobus and Arlington Rapid Transit stops along Washington Boulevard from Sycamore Street in East Falls Church to the intersection of Washington Boulevard and Route 50 in Lyon Park. In all, the county plans to add new amenities to busy stops and make every stop along the corridor more accessible for people with disabilities, according to a news release.

While the county is still waiting on some final approvals from local landowners, transportation officials are hoping to relocate some stops, and add new shelters, benches or trash bins to others.

In all, the county is planning on closing stops at eight locations around Arlington, due to a lack of riders:

  • 3rd Street N., westbound
  • N. Stuart Street, westbound and eastbound
  • N. Utah Street, westbound and eastbound
  • N. Frederick Street, westbound and eastbound
  • N. Inglewood Street, westbound and eastbound
  • N. Kenilworth Street, westbound
  • N. Kentucky Street, eastbound
  • N. Nottingham Street, westbound

The county expects construction work on the stops to continue through the summer of 2019. Arlington is funding the project using some of the county’s share of revenue generated by the new tolls on drivers on Interstate 66 inside the Beltway during the morning and evening rush hours.

Full details on the planned construction across the county are available on Arlington’s website.

Photo via Google Maps


Several lanes of King Street are blocked near Arlington’s Fairlington neighborhood due to a crash involving an Alexandria DASH bus.

At least three vehicles, including the bus, appear to have been involved in the crash, at the intersection of King Street and Menokin Drive, between I-395 and the Bradlee Shopping Center.

So far, there is no word on injuries, although numerous ambulances and fire trucks from Alexandria and Arlington responded to the scene following the crash.

https://twitter.com/DASHBus/status/938086288271568896


County Board Stalls on VRE Decision — The Arlington County Board, at a Tuesday meeting that stretched into early Wednesday morning, declined to endorse one of the options for a proposed new Virginia Railway Express station in Crystal City. VRE officials, county staff, the Arlington Chamber of Commerce and Arlington’s Transportation Commission backed Option 2, which places the station closer to the Crystal City Metro station and transit center. Some local condominium residents and the Planning Commission, citing concerns about noise, wanted Option 3 — which places the station behind an office building — to be considered as well. [InsideNova, InsideNova]

Michelle Obama Stops By Arlington for Salon Opening — Former first lady Michelle Obama and her Secret Service entourage were among “a crowd of about 40 VIPs” who came to Arlington Tuesday night for the opening of a new salon. The business, Aesthetics Salon, is owned by stylist Yene Damtew, who was part of Obama’s “glam squad” while she was in the White House. Aesthetics Salon is located at 2412 26th Road S. in the Long Branch Creek neighborhood just south of I-395. [Washington Post]

Clarendon Day Closures — Expect lots of road closures in central Clarendon on Saturday for the annual Clarendon Day festival, which is taking place from 11 a.m.-6 p.m. On Sunday morning Wilson Blvd will be closed from Clarendon to Rosslyn for the Clarendon Day 5K, 10K and Kids Dash races. [Arlington County, Arlington County]

More on Proposed Columbia Pike Bus Revamp — “Recently Metro unveiled the latest proposed changes to the Metrobus network which includes a major restructuring to the 16 series bus lines on Columbia Pike in Arlington. The long-awaited restructuring is aimed at simplifying and improving bus service in the corridor.” [Greater Greater Washington]

County Seeking Pike Bus Feedback — While WMATA continues to collect feedback on the proposed Columbia Pike bus changes via an online survey, a public meeting is scheduled tonight (Thursday) to discuss the changes in person with residents. The meeting is taking place at the Arlington Mill Community Center from 6-8 p.m. [Arlington County]

Local Nonprofit Lender Steps Up Loan Volume — “Arlington-based Capital Impact Partners said Wednesday it provided $75 million in private financing in the second quarter of 2017, the largest quarterly loan volume in its history. The nonprofit community development financial institution backs projects that support increased access to health care, education, affordable housing and healthy food in the United States.” [Washington Business Journal]

Flickr pool photo by Alan Kotok


Metro is seeking feedback on proposed changes to numerous bus lines, including the plans for new Columbia Pike service as well as other services that run through Arlington County.

Under a series of proposed changes put forward for Metrobus in D.C., Maryland and Virginia, Metro has put forward a plan to “restructure” service on Columbia Pike, in keeping with Arlington’s transit plan for the Pike.

A so-called “Premium Transit Network” is planned for the Pike and is set to open next summer instead of the cancelled streetcar. It will offer limited-stop service and “new or enhanced connections between Crystal City, Pentagon City and Skyline City.”

The buses are set to have a unique look, have additional service in Arlington to keep up with demand and consolidate all current Metrobus routes — the 16A, 16B, 16G, 16H, 16J, 16K and 16P — under the new network.

Other proposed changes to bus lines that run through Arlington are:

  • 4A, 4B (Pershing Drive to Arlington Blvd)

Provide additional 4B trips in response to ridership, with the 4A operating only during weekday rush hours, with weekday midday and evening service eliminated. The county has proposed the 4A become a local ART bus route in FY 2020.

  • 7A, 7F (Lincolnia to North Fairlington)

Modify service to operate via Pentagon City between the Pentagon and Shirlington to serve Pentagon City. New timetables will reflect an increase in the time between buses of approximately five minutes to accommodate additional travel time between the Pentagon and Pentagon City.

  • 10E (Hunting Point to the Pentagon)

Eliminate 10E service to Rosslyn, and have the route operate between Pentagon and Hunting Point in Alexandria only.

  • 22A, 22B (Barcroft to South Fairlington)

Modify Route 22A to operate via Pentagon City between the Pentagon and Shirlington to serve Pentagon City.  New timetables would reflect an increase in the time between buses of approximately five minutes to accommodate additional travel time between the Pentagon and Pentagon City. Route 22B would be eliminated, with alternate service on Metrobus 22A and 22C.

  • Metroway

Service would be every eight minutes during rush hour between Pentagon City and the Braddock Road Metro station on all trips to better match Metro’s Blue and Yellow lines.

Per a Metro press release, there are several ways community members can have their say:

  • Complete an online survey.
  • Fill out a paper survey and drop it in collection boxes located near the fare gates at Metrorail stations closest to the impacted routes. There is no need to take multiple surveys.
  • Provide feedback to outreach staff September 6 – September 21, at designated times and locations on-board buses or at Metrorail stations.
  • Attend an open house Tuesday, September 26, 2017, beginning at 5:30 p.m. followed by a public hearing from 6 – 7 p.m. Speaker registration is onsite only. Venue: Metro Headquarters Building (600 Fifth St. NW, Washington, DC 20001)

The deadline for providing feedback is 9 a.m. on Monday, October 2.


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