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Arlington County eyes better coordination after tech struggles

By Jo DeVoe
A frustrated technology user (by Jane Michelle Sayson for ARLnow)

For the sixth year in a row, Arlington County has been named the No. 1 Digital County for 2023 for counties of comparable size.

The accolade highlights Arlington’s progress toward moving its operations onto the cloud — which Arlington County Chief Information Officer Norron Lee says makes county processes safer, greener and easier — as well as its broadband access study and the priority placed on customers.

These achievements exist alongside the reality that many residents have reported not-so-seamless experiences interacting with certain county processes online. Perhaps this happens once a year when the sign their kids up for camp or apply for a residential parking permit or more frequently, for instance when builders interact with Permit Arlington.

System crashes, delayed launches and slow service have made local news headlines over the past few years. While not headline grabbing, other issues linger: having separate logins for various county systems, minimal online-based support, and — in at least one recent case, for a specific business tax — a requirement to receive mail or make phone calls in order to register for a new “paperless” system.

One issue, according to multiple interviews conducted by ARLnow over the past month, is a highly siloed approach to technology at the county level, with departments making their own tech decisions despite limited expertise.

“I think we started to deviate from best practice when, in other parts of the world, technology was more of a component of every other department’s daily life, not a separate entity unto itself,” says Aneesh Chopra, a longtime resident, who was appointed by former President Barack Obama to be the first Chief Technology Officer of the U.S.

Arlington may have world-class broadband but, he says, “when it comes to these applications that are effectively run by different departments, it feels like they stopped innovating since the 1990s.”

Arlington County Board members and the County Manager’s Office say they are aware of the frustrations their constituents face and envision a day when technology does a better job of streamlining bureaucratic processes, freeing up staff for complex issues, and houses all government interactions in one place.

“We are in a good place, in my opinion, but I do think — instead of trying to adopt a relatively bureaucratic system with a digital face or front — we have to think about how those processes can be streamlined,” County Board member Takis Karantonis said, when talking about Permit Arlington. “This is a work in progress, still.”

He and County Board Chair Christian Dorsey say Arlington needs a one-stop shop for people to take care of all the ways they interact with government.

“There ought to be some… seamless way to [respond to bureaucratic needs] in a central web portal that’s also optimized for mobile use as well, where people can do this with a minimum of user names passwords to recall,” said Dorsey.

Dorsey alluded to “an articulation of way forward” before he leaves the Board this December.

“We can easily articulate what we need to be doing but getting there needs resources the Board has felt uneasy committing while we’ve had other pressing priorities,” such as the response to Covid, he said.

The county does not have someone whose sole responsibility is inter-departmental technology integration. The effort instead falls to the County Manager’s Office and the Dept. of Technology Services, which is guiding a cooperative effort across 26 county departments that have staff with varying technological literacy.

For Deputy County Manager Aaron Miller, the county’s “federated” structure has its pluses, like staff who are more responsive when there are problems, but there are downsides.

“When we do have to have centralized discussions it takes a lot of time to get everyone on the same page,” he said. “It’s a lot of time to pull everyone together… What we want to do is make sure that we are implementing systems that get the best experience but, sometimes, that comes with trade offs. When you look to centralize those systems, you essentially can water down functionality that might be important.”

Striking that balance and reaching this goal is fraught technological and legal hurdles, Miller says, but the county is motivated by hiccups people experienced getting permits and signing up for camp.

Already, the Dept. of Technological Services has stepped up its vetting of technology vendors for other departments. Miller says vendors often come “promising us that they can solve all of our problems,” but it can be difficult for someone without a technical background to evaluate a vendor’s ability to actually deliver on their promises.

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EXCLUSIVE: Builders and business owners say Arlington’s new permit system is lagging

By Jo DeVoe
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(Updated 4:45 p.m. on 3/14/23) Builders and entrepreneurs tell ARLnow they are waiting up to twice as long as they used to for Arlington County to issue permits, costing them thousands — if not hundreds of thousands — of dollars.

Permits that used to be issued the same day now take 1-3 weeks while those that took 2-3 months take double that time, they say. Meanwhile, the Arlington Permit Office’s limited hours of operation compound the delays and the high permitting fees exacerbate the costs incurred from waiting.

The apparent degradation of the county’s permit operation — corroborated by a number of sources, some of whom spoke on the condition of anonymity for fear of reprisals — follows the years-long development of a new online permitting system dubbed Permit Arlington.

The online system was touted by the county as a solution for long-standing problems with the former, more antiquated paper system.

“They have completely destroyed the system. They are slowing progress. The new system still doesn’t work nearly two years later,” a local custom home builder said. “Builders’ and developers’ holding costs are staggering.”

The Arlington Chamber of Commerce concurs.

“Some of our members may accept paying more for a quality permit service, but the timeframe and process must improve in order to justify the costs,” spokesman John Musso said. “We encourage the County to continue to recognize businesses as customers seeking a service, in this case permits.”

The complaints come as Arlington County continues transferring all permitting processes to its online system. The county has tied delays to the migration of permits into the system but has maintained that the overall wait time has not changed.

“With the phased launches of Permit Arlington, we are moving from a system with 1990 technology to a modern system,” said Dept. of Community Housing, Planning and Development spokeswoman Erika Moore. “This type of technological transition is complex and presents a learning curve for both staff and customers as all users adjust to using a new system.”

As part of the migration process, which started in 2019, Certificate of Occupancy permits moved online last week and last summer, nearly 10,000 active applications for building, trade and land disturbing activity permits moved online.

In response to customer inquiries, Moore said the Permit Arlington team is actively working through issues, has increased the size of the help desk team, has added numerous “how-to” documents and is making permanent fixes to prevent issues that caused earlier delays.

“The team will continue to work through these fixes until all the issues are resolved,” she said.

She says the Permit Arlington team applied lessons learned from the launch last summer to improve the implementation process for Certificates of Occupancy, “which launched smoothly two weeks ago.”

Musso counters there were still some issues.

“We have had several members note pain points with the transition of Certificates of Occupancy to Permit Arlington, resulting in confusion and uncertainty,” he said.

Concurrently, the county is requesting feedback about the permit process from recent applicants.

“We have heard from 250 people, but we want to provide enough time for people to respond,” Moore said. “Once it is closed, we will analyze the feedback and identify any potential action items.”

Meanwhile, the feedback was rolling into ARLnow.

Another home designer and builder was frustrated with office hours, which are from 10 a.m. to 2 p.m. on Tuesday and Thursday. Every third Thursday, the office closes at noon. The Permit Office re-opened for in-person service in September after being completely virtual due to the pandemic.

“I would be willing to say that the eight hours a week are just not enough and that the threat of Covid is no longer there,” said home designer and builder Leonard Matthews. “How odd it is that Arlington County Schools are [fully] open but the permit office is not?”

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Arlington nearly done migrating land development permits online

By Jo DeVoe
Permit Arlington logo (via Arlington County)

Nearly all land development permits that Arlington County issues are now online.

Following the launch of the online Permit Arlington in 2019 with 18 digitized permits, county staff have since added others. The last batch of land development permits — Certificate of Occupancy applications — are set to launch the week of Feb. 27.

Most recently, over last summer, the county migrated the building, trade and land-disturbing activity permits, which are “some of our highest volume permits,” says Dept. of Community Housing, Planning and Development spokeswoman Erika Moore.

“We issue about 16,000 building and trades permits and conduct about 60,000 inspections, annually,” she said.

Making this move caused some technical difficulties for both the county and users. There was an initial delay with issuing permits right after moving to the new system, but overall, “the processing time for permits has not increased,” she said.

“The work associated with these types of permits [has] a higher level of complexity due to the nature of construction projects,” Moore said. “Therefore, there was a large number of active permit applications that needed to be migrated to the new system, which presented technological challenges. Additionally, many applicants were new and not familiar with the system, which generated a high volume of requests for assistance.”

She says the Permit Arlington team has been working through issues submitted by customers. It has led to an increase in the size of the help desk team and, in response to customer inquiries, has added “how-to” documents to navigate the new system.

“With the phased launches of Permit Arlington, we are moving from a system with 1990 technology to a modern system,” Moore said. “We intentionally also made the decision to move all the data from the old system to the new system to have a full historical record of permits, rather than just focusing on active or new applications.”

Permit records are most up-to-date in Permit Arlington. The old permit search platform is only updated through June 27, 2022, when digitized building, trade and land-disturbing activity permits launched.

Ahead of the most recent Arlington County Board election, candidates praised Permit Arlington, adding that increasing the number of permits submitted through Permit Arlington and providing more funding for it would help local businesses.

Arlington looks to bridge digital divide with county-owned fiber network

By Jo DeVoe
Arlington County’s fiber optic network (via Arlington County)

Arlington County is surveying residents and businesses to understand how they use broadband internet service and if their access can be improved.

The results of the survey are part of a $250,000 study that could inform ways to bridge the digital divide between residents with good internet connectivity and those without it, using the county’s existing fiber-optic network, dubbed ConnectArlington.

“The Broadband study builds off past work to fill in information gaps and provide a clearer picture of the County’s broadband needs,” Erika Moore, a spokeswoman for Arlington County Department of Community Planning, Housing and Development, tells ARLnow.

Arlington has an extensive fiber network, which it installed seven years ago to provide connectivity for county and Arlington Public Schools facilities, support public safety needs and encourage economic development. She says this move has since saved the county money and now allows for additional uses, such as connecting traffic cameras, emergency services and colleges across the area.

Now, the county is partnering with Vienna-based consultant Televate to look at how to leverage what it has to bridge the digital divide, an issue exacerbated by the pandemic.

“Based upon gaps identified, the consultant will lay out a comparative evaluation of different service delivery models to address the County’s needs,” Moore said. “Depending upon the outcome of the study, the County may need additional analysis to further research a specific model.”

The study will also review a license agreement for leasing strands along an 864-count fiber line dedicated to economic development. The concept, intended to give local companies higher-speed internet at lower costs than big-name providers like Comcast, has languished because would-be providers found the agreement onerous. So far, only JBG Smith has agreed to lease some of the cable to help build its 5G-enabled “Smart City.”

“The likelihood of modifying the license or changing or adding other policies will be considered after the results of the study,” Moore said.

The survey, available now in English and Spanish, asks people a few dozen questions about internet use. Questions include how long respondents have used the internet and how much it contributes to their jobs, whether they use broadband for telehealth services, if they’re satisfied with the speed and cost, as well as demographic questions.

Moore says the county has studied the digital divide before but not on this comprehensive of a scale. Past research targeted low-income housing and relied on Federal Communications Commission and U.S. Census data.

This “did not provide the level of detail needed and gave no indication of service quality, bandwidth availability, provider competition, or digital literacy needs,” she said.

A coalition of local advocates for making broadband a county-provided utility say the scope seems redundant given past efforts, however.

“The county has studied the digital divide to death. We have good numbers on that,” says ArlFiber Collective leader Tim Dempsey, adding that ironically, the survey is long and only available online.

“Televate LLC, does not appear to be interested in seriously studying municipal broadband and the current course and scope of the study could very well reproduce the same work on broadband that has been done in the past, without moving us forward in any meaningful way,” ArlFiber wrote on its website. “Residents and civic groups that are interested in community broadband for all, should reach out to the County Board members and let them know.”

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Residential investors are especially interested in these five areas of Arlington

By Jo DeVoe
Construction on an upsized home on N. Dinwiddie Street in Halls Hill (staff photo by Jay Westcott)

In Green Valley, resident Portia Clark says she and her neighbors are bombarded with calls and letters from realtors and potential investors about buying their homes.

“We were once a very stable community of homeowners who bought our homes to live here and pay them off,” she said. That increasingly seems to be changing.

There, as in Halls Hill — also known as High View Park — homes are being changing hands as the older generation passes away and their inheritors decide to sell. Some want to buy in more affordable areas, while others cannot afford to make necessary repairs or take over the mortgages, she said.

“At one time, we were the last affordable neighborhood in Arlington to buy a house in,” said Clark, president of the Green Valley Civic Association. “Investors are buying affordable homes, to tear them down and rebuild or have been building townhomes, condos or homes they are renting out.”

Green Valley and Halls Hill — both historically Black communities — are among a handful of Arlington neighborhoods with higher investment rates, according to a home ownership report published by the county in October. The report analyzed home-ownership market trends and barriers to buying.

The county report looked at the number of home loans for investors versus the total loans lent out for every census tract in Arlington. Pentagon City and Aurora Highlands, Radnor-Fort Myer Heights and Halls Hill had investment rates exceeding 12.5%. Investor purchases made up between 10% and 12.5% of financed purchases in Green Valley and Lyon Park, while other neighborhoods had lower rates of investor interest.

Loans issued to investors in 2021 by neighborhood in Arlington (via Arlington County)

Neighborhoods like Clark’s are have lower owner-occupancy rates and higher rates of property purchased for investment purposes, but overall 86% of Arlingtonians in single-family homes are owners, according to Erika Moore, a spokeswoman for the Dept. of Community Planning, Housing and Development.

Reasons for higher investment rates vary by neighborhood, per the report. The county attributes investment in Pentagon City and Aurora Highlands to Amazon’s HQ2, and investment in Radnor-Fort Myer Heights to interest in the River Place co-op, where an expiring ground lease makes properties more attractive to investors than to individual homebuyers.

When asked if staff had any guesses as to why Halls Hill, Green Valley and Lyon Park attracted more investors, Moore said the data staff collected was unclear.

Realtor Eli Tucker says these neighborhoods all have “pockets” of less expensive properties, typically multifamily homes, and many of the investors in Arlington are builders. That tracks with Arlington’s consistent rate of homes torn down, rebuilt and sold at a premium.

Tear-down and rebuild trends since 2012 (via Arlington County)

In Halls Hill, Green Valley and Lyon Park, the less expensive options include apartments and smaller duplex and townhouse properties, which often have no or low HOA fees. These neighborhoods also attract renters.

“[These] are very good rental locations and properties, but tend to be passed over more by principal buyers,” he said. “They can generate higher return-on-investment for investors than many other locations and property types that generate a lot more competition from principal buyers.”

Owner-occupancy rates by neighborhood (via Arlington County)

As for River Place, Tucker says it attracts investors whereas most cooperatives tend to restrict investors looking for rental income. The ground lease set to expire in 2052 creates two investor-friendly conditions.

First, the timeline means fewer mortgage options, which means buyers must pay with cash, which favors investors. Second, it means unit values are going down, instead of up.

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County considers new definition of ‘family’ to prevent housing discrimination

By Jo DeVoe

Arlington’s planning division is looking to change the definition of a “family” in the county’s zoning code.

Housing planners say this would stop potentially exclusionary housing practices that discriminate against larger groups of unrelated residents who live together in order to afford staying in Arlington, where home prices and property taxes are rising and there’s a shortage of affordable housing options.

Currently, Arlington’s Zoning Ordinance says up to four unrelated people living together — including “servants,” in a peculiar anachronism — can constitute a “family.” The Department of Community Planning, Housing and Development staff intend to review and possibly write an alternative definition that eliminates the four-person cap.

The code also defines “family” as: a single person living in a household; two or more people living together who are related by blood, marriage, adoption or foster care; or up to eight people who are elderly, sick or disabled living with staff or counselors in a state-licensed facility.

Planning Commission Chair David Weir says he welcomes CPHD’s intentions to do away with the “exclusionary, inaccurate terminology of ‘single-family’ and ‘multifamily’ homes.”

“It’s tempting, I think, to see this change as minimal or immaterial but it’s neither of those things,” he said during a joint CPHD-County Board work session last week. “The difference between zoning for families and zoning for households is as fundamental a matter as the right to choose the people with whom we share our lives, and zoning ordinances are lagging behind other fields of law — like, for example, family law — in recognizing this.”

Planning Commission Chair David Weir (via Arlington County)

Weir recalled when the late County Board member Erik Gutshall realized in a zoning meeting that his family of four probably lived in violation of county ordinances when they took in a foreign exchange student.

“A group of people who choose to share their lives in ways that don’t meet the Mayberry formalities must not for that reason alone be unwelcome in the definitions of the laws that shape how their homes are built,” he said.

County planners have recommended this change for a few years now, saying that people are choosing to live together to afford Arlington prices and access its schools and job opportunities.

“There’s been a rise in the number of non-traditional households living together for socio-economic reasons, such as pooling resources to find affordable housing near good schools or job centers,” county housing planner Joel Franklin said at a 2020 Tenant-Landlord Commission meeting. “For that reason, it was recommended to amend the zoning ordinance to be more inclusive of non-traditional families.”

That recommendation was in the 2019 draft Analysis of Impediments to Fair Housing, according to CPHD spokeswoman Erika Moore. The analysis concludes that the cap disadvantages residents who have been priced out of single-family homes.

“As the norms of the American family are shifting, it is apparent that single-family housing is less viable, increasingly unaffordable, and not achieving fairness and inclusion,” it says. “Placing restrictions on the number of unrelated persons living together but who function as a single housekeeping unit restricts housing choice for households comprised of persons living together for economic or other reasons.”

Changing or eliminating the four-person cap dates back at least to 2015, when the County Board adopted the Affordable Housing Master Plan, Moore said. The plan says a more flexible definition is one way the county can try to meet its affordable housing needs through 2040.

While making the change is on the agenda for CPHD, a new definition won’t come overnight.

The planning division identified revising the definition as a second-tier priority for 2022, falling behind more pressing zoning study areas — such as allowing permanent outdoor dining options, permitting micro-fulfillment centers to operate in vacant office buildings and adding elder care housing options in the code.

Tiered priorities of the Arlington planning division (via Arlington County)

Updating the definition would require the county to start a zoning study to examine alternative definitions and develop amendments to the Zoning Ordinance, Moore said.

As apartments near County HQ go up, what’s next for Courthouse?

By Jo DeVoe
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An ongoing redevelopment project on the “Landmark Block” in Courthouse is poised to realize a significant portion of a 2015 vision to transform the neighborhood.

But beyond the “Landmark” project (2050 Wilson Blvd) by Greystar, there are no near-term private or public projects set to pick up wherever Greystar leaves off.

Over the next 20 years, Arlington County has plans to transform some of the mid-rise buildings, county facilities and the surface parking lot at the epicenter of the neighborhood into a vibrant area. Dubbed Courthouse Square, the area is bounded by Clarendon Blvd to the north, N. Courthouse Road to the east, 14th Street N. to the south and commercial buildings to the west.

The future Courthouse Square would feature a civic square for rallies and programs, new cultural and civic buildings, shared streets and a pedestrian promenade. Courthouse Square will be, visionaries said in a 2015 planning document, “where the revolution begins.”

Greystar is leading the charge with “The Commodore” apartments, which replace some brick buildings that housed Cosi, Boston Market, Jerry’s Subs and Summers Restaurant. But the revolution will only be fully realized after a few more county projects and private developments materialize.

“It’s a balance. The full vision will come together through public- and private-sector investment and actions,” says Anthony Fusarelli, Jr., the director of the county’s Department of Community, Housing and Development.

Part of the burden of redevelopment is on the county, which envisioned in 2015 building a new headquarters — after the county’s lease was set to end in 2028 — as well as up to two civic and cultural facilities. The then-looming end to the lease on the headquarters was the impetus for the 2015 Courthouse Square addendum, he said.

In 2018, Arlington County negotiated a lease extension until 2033, however, allowing the county to focus on renovations to its existing building and giving it an extra five years to start on new construction. The pandemic — and the changes it brought to the workplace — could mean a more modest approach instead of building a 400,000-square-foot building once envisioned in 2015.

“There’s been a massive forced experience about how people do work, whether they’re in a small business or a government agency,” Fusarelli said. “I think going forward in the immediate future, trying to pursue discrete development plans would be very challenging.”

A map of the blocks comprising Courthouse Square and their proposed uses, per the 2015 addendum (via Arlington County)

As for the cultural facilities, Arlington Cultural Affairs is still determining whether they’re needed after conducting an assessment in 2006.

“Informed also by the findings of our comprehensive 2017 Enriching Lives Arlington Arts and Culture Strategy, Arlington Cultural Affairs will continue to work with other County agencies to determine next steps,” the division said.

Meanwhile, of the privately owned sections, the Landmark Block is the only corner where a developer has expressed interest in redevelopment. (Across the street from Courthouse Square, Greystar is shepherding a 220-unit building on the vacant Wendy’s lot through county processes.)

“We worked hard to realize as many of the public benefits as we could through community benefits partly because we understood it may be some time, and there may be some uncertainty, [before] the next private development could come forward,” Fusarelli said.

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County to Ask Public What Arts Programming Should Replace Inner Ear Studios

By Jo DeVoe
A look inside Inner Ear Studios in Shirlington (staff photo by Jay Westcott)

Once the epicenter of D.C.’s punk scene, Inner Ear Recording Studios it is set to be razed by Arlington County to make way for an outdoor entertainment space.

The new open space, comprised of two parcels of land — 2700 S. Nelson Street and 2701 S. Oakland Street — would be part of the county’s efforts to implement an arts and industry district in Green Valley.

Arlington Cultural Affairs says a community engagement process exploring temporary uses for the site could begin later this fall or, more likely, in early 2022. Dealing with the optics of demolishing a famed recording studio to build an arts and industry district, the arts division argues the space responds to community needs and makes art more accessible.

“The exploration of outdoor activation space as a short-term possibility for the site is a direct result of our conversations with the surrounding community,” Arlington Cultural Affairs Director Michelle Isabelle-Stark said. “Bringing the arts outdoors and into the community is a low-cost, high-impact way to reach a broader and more diverse audience as we continue to explore the needs of the surrounding community.”

The outdoor space would tie into the Theatre on the Run venue, used by a number of Arlington-based dance and theatre ensembles, she said. And it would support existing programming, such as New District Brewing Co.’s outdoor beer festival, Valley Fest, as well as other cultural events.

Isabelle-Stark added that there’s an equity component to the open space.

“As the County continues to explore ways to address long-standing equity issues as it pertains to arts and culture opportunities, the addition of expanded outdoor performance space allows us to continue to present the arts outside of traditional brick and mortar venues and directly engage with the community,” she said.

So, after many years of recording bands including the Foo Fighters, Fugazi and Minor Threat, studio owner Don Zientara has until Dec. 31, 2021 to pack up the gear and the memorabilia before the building is demolished.

Crumbling cinder blocks and communication 

Before the county agreed to acquire the building, Zientara told ARLnow he was at a crossroads: move the studio or retire. At 73, retirement was an option, and on top of that, the building was decrepit and recording sessions were down due to the pandemic. The county acquisition merely expedited that decision.

As soon as the building is demolished, the county says it’ll park its mobile stage there and start hosting outdoor performances, festivals, markets and movie screenings. Isabelle-Stark says South Arlington needed an outdoor arts venue — a community-generated idea. She told the Washington Post that the acquisition saved the property from being sold to a private developer for a non-arts-related development.

As this unfolded, the Green Valley Civic Association, a longtime champion of reinvestment and an arts district, criticized the county for the acquisition.

“It is curious for the county to spend millions to purchase and demolish a building, but state that intended cultural events will be provided in the remaining lot only if funds are available,” GVCA First Vice President Robin Stombler tells ARLnow.

At least the arts district could pay homage to Inner Ear, she said.

“Losing a small, yet significant, arts-related business is antithetical to this vision” of an arts and industry district in Green Valley, she wrote in a June letter to the county. “As the county takes a step in support of the district, it should recognize what is being left behind.”

She suggests naming the county’s mobile stage “Inner Ear Stage.” In addition, she said Zientara had indicated willingness to sell some music equipment to the county, which she recommended be used for a new recording studio in Green Valley for musicians and music educators.

“There has been no response to date,” she told ARLnow.

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Major Redevelopments Slated for County Board Vote by July 2022

By Jo DeVoe
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More than a dozen major redevelopments are in the pipeline in Arlington, from the second phase of Amazon’s HQ2 to large-scale apartment buildings.

Of the 16 ongoing and anticipated major site plan reviews, the county’s planning division expects 10 of them to go before the County Board for approval over the next nine months, before the beginning of the 2022-23 fiscal year on July 1.

1. Amazon HQ2 / PenPlace

One of the most consequential projects slated to go before the County Board by the end of 2021 is the second phase of Amazon’s HQ2 in Pentagon City, PenPlace, the public review process for which is ongoing. If approved as initially proposed, the “PenPlace” site would feature The Helix, a 350-foot tall spiraling office building that recreates a climb in the Blue Ridge Mountains..

2. Vacant Wendy’s site (2525 Clarendon Blvd) in Courthouse

Another notable development winding through public meetings is the apartment building proposed for the long-vacant Wendy’s site in Courthouse. A date has not yet been set for Board review.

3. Marbella Apartments near Rosslyn

The Department of Community Planning, Housing and Development recently accepted an application from Arlington Partnership for Affordable Housing to redevelop the Marbella Apartments near Rosslyn. The public review process is just kicking off with an online feedback opportunity slated to open today (Monday) and close Wednesday, Oct. 13.

4. Joyce Motors site in Clarendon

Planning staff say a site plan application to replace Joyce Motors in Clarendon with apartments and retail, filed in May 2020, has also been accepted, with a County Board review expected before July 1, 2022.

Continued progress on the Joyce Motors project, however, is tied up with efforts to plan the future of development in Clarendon, precipitated by a bevy of other projects proposed there. Planning commissioners continue to provide feedback on the Joyce Motors development as part of their input on the Clarendon Sector Plan update, which currently includes three other proposed projects.

5. Wells Fargo/Verizon site in Clarendon

Site plans for two of the projects proposed in the Clarendon Sector Plan — one for the Wells Fargo and Verizon sites and the other for the Silver Diner site — could be filed by July 1. Only the Wells Fargo site is expected to see County Board action this fiscal year.

The Wells Fargo site is slated to be redeveloped as a mixed-use building with retail, office space and apartments. The second would be a hotel and apartment building over on the Silver Diner assemblage at 3200 Wilson Blvd, which includes well-known beer garden The Lot (3217 10th Street N.) and neighboring office retail buildings. Staff don’t anticipate this one reaching the board before July.

As part of the sector plan update, the county’s Long-Range Planning Committee is examining everything from building heights to historical preservation to open space. According to a recent timeline, the committee will issue draft recommendations this month that the County Board could consider in November or December.

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Glebe Road Divide in Ballston Gets Renewed County Attention

By Jo DeVoe
1/4

Since 1980, Glebe Road has been considered the border between central and west Ballston.

But in recent years, the dividing lines drawn in Ballston’s 40-year-old sector plan have become more stark, with businesses thriving in one area and struggling in another.

Today, Ballston contains the densest census tract in the D.C. area. As more apartments and retail are proposed and built, however, some argue that the county needs to address the impact of uneven development on either side of Glebe.

Many of the new business openings orbit the Ballston Quarter mall and the ground floor of Ballston Exchange, both in the central part of the neighborhood. But west of Glebe Road and north of Carlin Springs Road — which is technically part of the Bluemont Civic Association — there have been numerous high-profile closures.

Leaders in planning and business development have different ideas for improving west Ballston, but they do share an interest in making it welcoming, walkable and sustainable without getting into the weeds of a sector plan update. During a joint County Board and Planning Commission meeting this month, Planning Commission Vice-Chair Daniel Weir stressed the importance of re-examining Ballston in the near future.

“Glebe Road continues to become a wall that separates east and west Ballston, which are separate communities,” Weir said. “Pedestrians and people not in cars are unwilling to cross five to seven lanes of traffic to get a very excellent donut or to go to one of the many restaurants that have been circulating through some of the bays there.”

A map of Ballston from the Ballston Sector Plan, adopted in 1980 (via Arlington County)

Rather than rewrite the admittedly old sector plan, which county staff don’t have the capacity for, he said they ought to take “a more agile, nimble approach.”

“It doesn’t need to be completed in 2022, but it’s an opportunity we can and should think about, especially since, if done right, it could be a model for more agile sector planning going forward,” he said.

Ballston BID CEO Tina Leone agrees that Glebe Road is a problem. She says no other road elicits the same number of complaints, ranging from excessive vehicle speed to unnerving pedestrian crossings. She suggested extending the sidewalks, turning some parking spaces into parklets and widening the medians.

“We need to come together as a neighborhood and work with county to solve the problem,” Leone tells ARLnow. “There hasn’t been a plan — everyone does their own thing and no one is looking at Glebe Road as an entity.”

In response, Arlington County’s Department of Community, Planning, Housing and Development said it is using and will continue to use opportunities during development, capital improvements and county programs such as Vision Zero to improve Ballston’s walkability.

“Over the past two decades, we’ve worked with partners to make N. Glebe Road in Ballston safer and more attractive for all users and have better integrated the street within Ballston’s overall urban fabric,” CPHD Director Anthony Fusarelli, Jr. said. “The County will continue to make the most of similar opportunities in the future.”

“Enhancements have occurred thanks to the combination of infill development, streetscape improvements, signalized pedestrian crossings, intersection improvements, and curb space management techniques, all of which have collectively and significantly improved the experience of traveling along and across N. Glebe Road in this area,” Fusarelli added.

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County Expands Temporary Outdoor Seating Options for Restaurants

By Jo DeVoe

The County Board has granted restaurant and bar owners more leeway as to where they can set up and winterize outdoor seating.

Owners will now be able to set up temporary outdoor seating areas — or TOSAs — in common areas, such as plazas, following a vote during the recessed County Board meeting on Tuesday.

In May, when the County first established a program to allow TOSAs to respond to the pandemic, the seating on sidewalks and patios had to be associated with specific restaurants and bars.

The decision to give restaurants more space and flexibility is partly in response to a request from representatives of a plaza in Shirlington to open the space to outdoor seating for several nearby restaurants.

“Businesses have discovered another dimension of work in this enhanced environment,” County Board member Takis Karantonis said during the meeting. “I believe for the most part they are working very well, I’m very thankful for the enhancement before us today.”

This seating arrangement could be here to stay, County Manager Mark Schwartz told the board.

“We may need to drop the ‘T’ in TOSA,” Schwartz said. “We’ll see.”

To keep this going post-pandemic, the County Board would have to codify it in the zoning ordinance, County Attorney Stephen MacIsaac said. This ordinance will last up to six months after the emergency is declared over.

Expanding seating options through TOSA will accelerate implementation and avoid the fees associated with existing county processes for approving outdoor seating, Anthony Fusarelli, assistant director for the Department of Community Planning, Housing and Urban Development, told ARLnow.

The change comes as County officials encourage restaurants, which have set up tents and heaters outside the new permitting process, to go through official channels.

“We’re finding propane heaters used and stored under tents, and tents not being set up under TOSA,” which is not allowed, Fusarelli told the County Board.

CPHD has received only a dozen tent requests through TOSA applications, which means owners may not be aware of the rules, or are going outside of them, Fusarelli said.

This spring, the County had 250 requests for outdoor dining “of some sort,” and 120 TOSA applications, Fusarelli said. Since the temporary program launched, his department has approved 93 TOSAs.

“We’re doing the best we can on our end to respond to requests,” Fusarelli said. “We approved the first applications late last week, and will approve more in the future.”

The change would especially help restaurants without space on their property to accommodate and winterize outdoor seating according to Virginia’s fire codes. Heaters have to be five feet from exits, awnings and tents, and only electric heaters are permitted under tents.

Medium Rare owner Mark Bucher, who said he has not heard back about his TOSA application, is still chafing against the restriction that prohibits propane heaters from being installed under tents.

He is doing it anyway, even though the Arlington County Fire Department has repeatedly asked the restaurant to turn the heaters off.

“We have to because people are freezing,” Bucher told ARLnow. “If I stop, and I don’t heat the tents, I’m out of business.”

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