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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

The Fair Housing Act is a federal law that protects tenants and prospective tenants from illegal housing discrimination. However, many states — and the District of Columbia — have their own fair housing rules. These tend to expand on the federal law, guaranteeing additional rights to current and potential renters or homeowners.

The Fair Housing Act covers a few broad categories. For example, you can’t not rent a property to someone simply because they have a disability. It seems obvious, but problems can arise when the potential tenant has a service animal. Is it discrimination to not allow that person to rent if you have a no-pets policy? It is.

Other basic categories include:

  • Race
  • Religion
  • Color
  • National origin
  • Disability
  • Sex (gender or sexual harassment)
  • Family status

D.C.’s rules build upon the seven. To comply with the District’s fair housing rules, remember these 11 areas:

  • Age
  • Marital status
  • Family responsibilities
  • Victim of an intra-family offense (domestic violence)
  • Personal appearance
  • Sexual orientation
  • Gender identity or expression
  • Matriculation
  • Political affiliation
  • Source of income
  • Place of residence or business of any individual

In addition to outright discrimination, be aware that “steering” and “blockbusting” are equally illegal. That means you can’t “nudge” people toward another property or neighborhood because of a personal preference, or advertise in order to attract tenants from a particular demographic.

Blockbusting isn’t as common these days, but you can still find pockets of it here and there. It’s the practice of introducing minority homeowners into previously all-white neighborhoods in order to profit from prejudice-driven market instability.

It may be easy to avoid most of those areas, but you eventually will run into a tenant who causes a pause. We suggest developing a qualifying checklist or working with a property management company that uses one. It puts all your tenants on equal footing. More importantly, it’ll keep you in compliance with fair housing rules in Washington, D.C.

If you would like property management help, contact us here.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

You’ve decided you to hire a professional property management services company for your investment property and you can almost feel the relief of being able to hand off the landlord tasks to a pro.

But first, you have to find a firm you can trust.

How can you find a company that will do what they promise, keep you in the loop, and remain professional, so you can actually have fewer hassles, not more?

Here are five things to look for and ask about:

  1. Open Communication and Reporting

Your property manager should provide you with easy access to all contracts, lease agreements, expenditure reports, and any other documents related to your rental property. Selecting a tech-savvy property management company that offers secure, online access to your documents with real-time updates will allow you to check in on property activity anytime. Responsiveness is also key. When you contact your property manager with questions or issues, you should get honest, prompt answers.

  1. Transparent Contracts

The management agreement should be clear and easy to understand along with an outline of what services are included and anything that would be considered extra, so there are no surprises. A trustworthy company will also willingly go over their process and procedures for handling each stage of the leasing cycle so you can ensure you’re comfortable with the way they work.

  1. Fees

You can expect to pay a monthly management fee, as well as a leasing fee, if the property management company will be responsible for finding tenants for your investment property. Typical fees are 7 to 10 percent of the monthly rent for management and 70 to 100 percent of one month’s rent for leasing.

Be aware that companies that charge lower fees may make up for it by adding fees to contractor’s invoices and charging additional fees for services you assume are included, costing you more in the long run. Also check to see if the company collects fees when the property is vacant or only when rent is being paid.

  1. Credentials

What kind of experience does the property management company have with properties that are similar to your rental property? How well do they know the market in your neighborhood? Any property manager should be licensed or certified as required by local law. And a company that values continuing education and training is most likely to stay up on current best practices and new laws, allowing them to successfully manage your investment property.

  1. References

Property management companies should be able to provide you with multiple references or a list of addresses they manage. These references will give you a good idea about the strengths and weaknesses of the company and a feel for the types of clients who hire the company. You can also drive by a few of the properties to see if they look well maintained.

The feedback you get from references, along with other information provided by the company, should make you feel comfortable about delegating the management responsibilities for your property. If you aren’t comfortable, keep looking.

Trust is key to creating a successful relationship with your property manager and a positive investment experience for you. These links offer more in-depth information on interview questions to ask during your search and ways to create a successful relationship with your management company.

If you’re contemplating a property management company and would like some advice, we’re happy to help.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

Many landlords are unfamiliar with vacant home insurance even though the coverage is critical to protecting their real estate investments. The primary reason has to do with landlord insurance policies that typically only extend to occupied properties. If those dwelling places are vacant for more than 30 or 60 days (the time period is dependent on the insurance carrier and policy) landlord insurance can cease to apply.

And, if damage occurs to the property during a vacancy period, the landlord or real estate investor will more than likely be held liable for the full cost of any claims filed with their insurer. That isn’t the only potential fallout; if insurance carriers discover that a property is vacant, they have the right to drop coverage altogether, lower coverage levels, or file charges of insurance fraud.

Now for the good news–vacant home insurance is beneficial to landlords. With it, real estate investors are protected against partial property loss, total property loss, and liability lawsuits. It may not seem all that different from landlord insurance, but it is. A vacancy policy safeguards property owners from the unique risks posed by vacancies.

Those risks stem from the fact that no one is present to maintain and protect the property. If a pipe bursts, a squirrel gets into the attic, or fixtures are stolen, nobody is around to alert the landlord. The same goes for vandalism and breaking and entering. The landlord will only discover the problems during their regular property inspections.

This is where, and why, vacant home insurance is a lifesaver. It can cover named perils like vandalism and water damage. It can also protect against cash value losses and liabilities sometimes found with intrusions–it turns out that intruders can sue landlords if they’re injured while breaking and entering. Without a vacancy policy in place, landlords can be held liable for the injury.

Because of that, it’s in landlords’ best interest to build a comprehensive insurance plan that covers properties throughout their lifecycles from occupied to vacant and back to occupied again. It protects their investment and, equally as important, their cash flow, reputation, and business.

If you’re contemplating a property management company and would like some advice, we’re happy to help. Contact us.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

Like many sectors of the economy, the real estate market is subject to seasonal fluctuations in supply and demand. Any Econ 101 class will tell you that, when demand shifts up, supply then increases to equalize towards pareto efficiency. Along these lines, desire for rental properties traditionally experiences a boom in the summer and relative decline in the winter. This trend is particularly pervasive in urban areas (and especially in Washington, D.C.), which makes early spring the ideal time to purchase a rental investment property.

The Washington area has become a particularly attractive destination for such young, educated millennials over the past decade, many of whom will enter the workforce with fairly substantial starting salaries and signing bonuses. Naturally, many of these recently graduated college students plan to move into the city either directly after finishing school or towards the end of August (right after enjoying their final summer-long vacations).

According to an article published in the New York Times, the District of Columbia experienced a 36 percent increase in the number of college graduates aged 24 to 36 from 2000 to 2012. This influx has correlated sharply with (and directly contributed to) the development of the U Street corridor, Dupont Circle, and other vibrant young urban neighborhoods in the District.

According to Professor Edward Glaeser, an economist at Harvard University and conductor of the most comprehensive study, “They [young, educated people] want something exciting, culturally fun, involving a lot of diversity — and their fathers’ suburban lifestyle doesn’t seem to be all that thrilling to many of them.” Washington, D.C. has come to offer exactly this kind of lifestyle and environment, and as more graduates stream in after finishing school, one can expect the periodic summer demand for rental housing to continue into the foreseeable future.

According to data released by RealEstate Business Intelligence, which, in a recent report, found that more homes in the greater Washington, D.C. area were sold in June 2015 than in any month since June 2006. Since then, the national housing market has continued to recover from the 2008 financial crisis.

If you are considering purchasing an investment property sometime soon, then, now is the time to take advantage of seasonal fluctuations.

Often times, savvy property investors recognize the prospect to capitalize on seasonal market shifts too late in the process. Although a management company can help your rental property achieve move-in condition fairly quickly, the process for legally becoming a landlord, ensuring the property meets all safety and zoning requirements, and, of course, finding an appropriate tenant is more time-consuming and comprehensive than one might think.

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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

Renters increasing pay attention to online reviews when searching for their next place, one of several technology trends explored in a recent study by J Turner research reported by Multi-Housing News.

Understanding how renters search for their next place can help landlords decide where to devote their time and energy in order to attract the best possible pool of potential residents. Here are some of the key trends the study identified, based on responses from more than 25,000 residents of 500 properties nationwide. In addition, we included some practical advice on what you can do to capitalize on renters’ search habits.

  1. Renters rely on review sites.

Renters are increasingly consulting reviews and trust them more than they did a few years ago. The study said more than half of renters surveyed look at reviews at the start of their search, and nearly three-quarters use sites such as Google, Yelp and apartmentratings.com to get more info about places they’re considering. Google and Yelp are among the most trustworthy, followed by Apartment Ratings.

While many of the review sites may focus on larger apartment buildings, paying attention to what satisfies Arlington renters, and what they’re complaining about, can be a very useful tool for local landlords. And if you do have a presence on review sites, it pays to monitor it regularly and respond to any negative feedback quickly and professionally.

  1. Social media ranks low among searchers.

Only about 15 percent of apartment searchers rely on Facebook or Twitter, the study said.

By all means, repost your vacancies on Facebook and Twitter to increase the potential that others will share it. But don’t rely on social media as a sole marketing strategy.

  1. Listing sites are the top way to find rentals.

Not surprisingly, using listing sites was the most commonly used tactic, followed by driving by and word of mouth. Apartments.com and Apartmentfinder.com were the most popular sites, each used by about a quarter of apartment hunters surveyed.

This means crafting a solid listing with quality photos and posting it on multiple platforms is key. Consider spending some money for a photographer. Understand what renters in the market are looking for so you can highlight the best your property has to offer. It will pay dividends in the end.

  1. Boomers and Millennials prioritize different things.

The study showed a generational divide among people looking for rentals. Boomers prize peace and quiet, with three quarters ranking it as an important factor. But for millennials, getting a good value ranked higher.

Despite the differences, value and quiet still ranked high for both generations. So, when crafting your marketing, emphasizing the quiet nature of the unit or neighborhood will likely win points. Even those who want to be near the action don’t want to hear it at 3 a.m. on a work night. And with at least two-thirds of each group looking for value, study your local market when setting the rent to avoid overpricing.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

Renters consider Arlington one of the nation’s very best places to live, according to a recent survey by rental listing company Apartment List.

Only Plano, Texas, and Boston, Massachusetts, ranked higher in the company’s nationwide survey of 18,000 renters in 100 cities. The survey aimed to shed light on what the nation’s renters are looking for in the place where they make their home. Arlington earned an A-plus overall and in many other categories, including satisfaction with schools, the economy and safety.

“Arlington earned one of the best three scores in the nation with excellent grades across all categories,” Andrew Tam, Vice President of Data Science at Apartment List, said regarding the survey. “The U.S. renter population is at its highest level in 20 years, and Arlington clearly meets the needs of this large and highly mobile demographic.”

Arlington renters gave it the nation’s highest marks for safety. In the survey, 93 percent said they were satisfied or extremely satisfied with the city’s safety and crime rate. In addition, the survey showed that:

  • Renters gave Arlington A-plus marks for satisfaction with the daily commute and access to recreational activities
  • The county scored high for renters’ confidence in the local economy; 46 percent feel it is on the right track and 21 percent think it is on the wrong track
  • Arlington’s lowest grades were for satisfaction with schools and local taxes, which both earned A-minuses.

About three quarters of Arlington renters said they expect to buy a home in the future.

Washington, D.C., and other D.C.-area suburbs also ranked high. D.C. came in seventh, just four spots behind Arlington. Silver Spring came in 25th with an overall grade of an A-minus while Alexandria received a B-plus.

All that satisfaction comes at a price, as most residents know. Of the 100 places included in the survey, Arlington was the ninth most expensive with a median two-bedroom rent of $2,000.

However, among the 100 cities surveyed, Arlington renters are the least cost burdened, defined as spending more then 30 percent or more of their income on rent. The company’s analysis showed 40 percent of Arlington residents are cost burdened, while several cities have more than 65 percent of renters that fall into that category. Nationwide, nearly 52 percent of renters are cost burdened, according to Apartment List.

Arlington’s top scores on the survey aren’t too surprising. The county frequently tops lists of the best places to live, including a second place finish in Businessweek.com’s ranking and third place on Livability.com list of the Top 100 Best Places to Live.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

The beginning of a new year brings a great opportunity to assess where you stand and to set some goals for the coming months. For residential property owners, taking an honest look at how your business is performing and the opportunities you have to make it run more smoothly can make owning an investment property more profitable and more enjoyable.

While your goals will depend on your specific situation, these five resolutions can help many landlords avoid problems and find greater success.

1. Commit to preventive maintenance.

Maintaining your rental property can prevent costly repairs, saving you money and hassles due to emergency maintenance issues. It is a good idea to do a thorough walkthrough to evaluate the systems, plumbing, roof and appliances in your rentals at least once a year.

Note anything that needs immediate repair or replacement and budget for items that have limited life left. In addition, make a point of scheduling routine seasonal tasks in spring and fall, such as clearing gutters, cleaning the dryer vent and getting an HVAC check-up.

2. Foster good relationships with your tenants.

Satisfied tenants are more likely to stay, pay rent on time and take good care of your property. And that will make your job as a landlord easier and boost your bottom line.

Set the stage for a good relationship by clearly outlining all policies and responding quickly to questions and repair requests. Then, preserve the relationship by keeping your promises and maintaining a friendly but professional demeanor at all times.

3. Keep an eye on the local market.

Watching rental prices in your neighborhood will help you know whether or not you should raise the rent and by how much. And if you understand what amenities Arlington tenants are looking for, you’ll have an easier time determining what upgrades are worth investing in, such as an in-unit washer/dryer or bathroom renovation.

Having a desirable property and charging optimal rent is key to attracting good tenants and being able to earn a profit.

4. Brush up on local landlord-tenant laws.

Don’t get into hot water because you aren’t aware of your responsibilities. Virginia law recently changed so that more rental owners fall under the commonwealth’s Residential Landlord and Tenant Act, so make sure you understand the rules that apply to you.

Evaluate your lease agreements and policies to confirm that they follow the law. Arlington County has several guides and documents to help landlords on its website.

5. Value your time.

Assess how much time you’re spending on the business of being a landlord and how much you have left for family and other pursuits. Your time is worth something, so look for any processes you can streamline or consider whether there are parts of the job that might be worth outsourcing this year.

Some reflection, thought and planning will hopefully help you find greater satisfaction and success as a property owner in 2016.

The views and opinions expressed in the column are those of the author and do not necessarily reflect the views of ARLnow.com.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

Real Estate is often considered a “high-risk, high-reward” marketplace. However, that conception generally applies to short-term investments that have been made without performing a thorough analysis of the marketplace, startup costs, and, most importantly, industry trends.

So while “house flipping” may have the allure of a quick buck, it also comes with many financial risks. But, looking at recent trends provides an insight into the potential economic gain from adding a rental property to your investment portfolio instead of a short-term investment.

There are many important aspects to consider when evaluating if owning a rental property is the right decision for you. Looking at current demographics in cities, we can see a movement toward urbanization for retirement. This stands in sharp contrast with the retirement plans of older generations who mass-migrated out of the city post retirement. The urban lifestyle provides an ease of living that many baby boomers are not willing to give up in order to pursue the retirement dream of a relaxing life outside the city.

In cities like Washington D.C., there are things constantly drawing people to the city, from jobs to personal interests. Therefore, on top of baby boomers choosing to maintain their urban lifestyle, there is also an influx of young people to capitalize on as well. This creates a large market for rental properties in urban areas to satisfy this growing customer base.

Millennials are the most educated generation, making them more likely to have a well-paid, highly skilled job in an urban center as opposed to the low paying manufacturing jobs of the past. This allows Millennials to have more spending power for rental properties in the city.

The trends of Millennials are also affected by long term student debt, in addition to the after effects of the recession on their families. This, in turn, impacts important life decisions, including marriage and buying property. As more people are choosing to wait to commit, there is a large demand for rental properties in highly populated cities as people capitalize on the flexibility of renting.

If you are considering pursuing the opportunity of investing in a rental property, this could be the right time to start looking. With a growing rental market to serve, there are plenty of potential renters coming to the city in search of the flexibility your property could provide.

For the full article, please visit our website.

The views and opinions expressed in the column are those of the author and do not necessarily reflect the views of ARLnow.com.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

With a mild fall topped off with Christmas Eve temperatures in the 70s, preparing for snow is probably far from your mind.

But January is typically the coldest and snowiest month of the year in the region. So now is actually the perfect time to brush up on shoveling requirements in Arlington County and, if need be, buy a shovel and some salt while they’re still well stocked.

The shoveling issue can be especially tricky for landlords and renters, who may not know whose job it is to get rid of the white stuff – and how quickly – after it falls.

Arlington County law specifies that property owners are responsible for removing snow from all public sidewalks adjacent to their properties. Not clearing the snow can result in fines, not to mention a slippery and dangerous situation for tenants and other passers-by.

If you’re a renter, especially one living a single-family home or other single-unit dwelling, it is important to check your lease. Your landlord may have given you the job of shoveling, along with lawn mowing and other simple property maintenance tasks. If the lease doesn’t outline shoveling responsibility, it is a good question to clear up ahead of those first flakes.

If you’re a landlord and your tenant is responsible for shoveling, sending an annual reminder outlining requirements is a good idea. If you take care of snow removal, make sure you have the proper equipment or a contract in place with a local vendor. In addition to sidewalks, make sure you clear all walkways and stairs on the property to prevent injuries and avoid potential lawsuits.

No matter who shovels, there are rules to keep in mind to make sure you comply with the county snow ordinance:

  • A shovel-wide path won’t do. You have to clear the entire width of the sidewalk, up to 3 feet wide, so wheelchairs and strollers can pass.
  • Once the snow stops, you have 24 hours to get the shoveling done if less than 6 inches has fallen, or 36 hours for larger accumulations. The county will post the official snow ending time on its website.
  • You aren’t allowed to shovel snow from private property (your home) to public property (the street).

If a sidewalk remains snow covered after the time limit has elapsed, the county can opt to clear the snow and bill the owner for the cost.

The county could issue fines to property owners if the sidewalk isn’t cleared properly. For sidewalks less than 200 feet long, the fine is $50; for longer sidewalks, the fine is $100. Moving snow from private property to public property is considered a criminal misdemeanor punishable by a $250 fine.

And being out of town is no excuse for not shoveling, in the eyes of the county. So be sure to monitor the weather and make arrangements to get shoveling done while you’re away.

Some people are exempt from shoveling requirements, including owners who aren’t physically capable of shoveling. And technically, you can’t be fined if the county snowplow pushes snow back onto a sidewalk you’ve already cleared. But making sure the path remains clear will help keep you others safe, and it is part of being a responsible resident and good neighbor.

The views and opinions expressed in the column are those of the author and do not necessarily reflect the views of ARLnow.com.


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This biweekly sponsored column is written by the experts at Gordon James Realty, a local property management firm that specializes in residential real estate, commercial real estate and home owner associations. Please submit any questions in the comments section or via email.

When tenants begin their search for their new home, on average, they look at over 100 listings.

Ensuring that the advertisement for a rental property hits the right notes is critical, but also challenging — there are a lot of different factors to consider. For example, landlords need to answer all the questions they can for potential renters before they see the property so they know what to expect, but frequently end up writing a description that is too long and not focused on the most important factors.

Gordon James Realty created a guide that narrows down these factors into the top 6 things to best market your property:

  1. Location, Location, Location. One of the most important considerations for a tenant when deciding to schedule a viewing for a rental property is location. We recommend adding a short and concise description that references proximity to transportation and local bars and restaurants. This helps to capture the interest of the tenant when they are comparing your advertisement to the 99 others.
  2. Describing both the building amenities and specific features of the unit or property will help to generate additional interest. Pictures are helpful, but describing the specific amenities can be a big selling point, such as state of the art gyms or rooftop pools.
  3. A brief history of the property can be a big selling point, such as a famous architect who designed the building.
  4. Know your target market. If your property is in a residential area, focus on the factors that might be important to a family, like proximity to a local park, school district, or safety of the neighborhood. If your property is in a more urban area, highlight the proximity to nearby transportation or nightlife.
  5. Upgraded property features are always a selling point for prospective renters. Popular ones include granite countertops, stainless steel appliances, a working gas or wood burning fireplace, high ceilings, or double bathroom vanity. This will help set your advertisement apart from the rest of the pack. If the property has undergone any recent construction or renovation, highlight this!
  6. Pointing out local attractions or fun things to do on the weekend such as museums or award winning restaurants.

These are the key points to include in any property advertisement that allows your property to stand out and attract the most attention. Advertisements should go beyond the basics so that potential renters can get a feel for the property and decide whether they can see themselves living there. Remember, there is a lot of competition out there so creating a compelling ad can help sell your property before people even see it in person!

The views and opinions expressed in the column are those of the author and do not necessarily reflect the views of ARLnow.com.