Yesterday’s evening commute for Ballston resident Andrea Gagliardi was following the normal routine, until she found herself helping a disabled man find his way home.
The man — who Gagliardi described as approximately 50 years old, mute and mentally disabled — was being helped by another woman when she arrived at the Courthouse Metro station. That woman was visibly upset, saying someone had dropped him off at the station, leaving him to figure out how to get to an address written on the back of a business card.
“I couldn’t believe someone had just left him,” Gagliardi told ARLnow.com this morning. “The other woman was truly an angel for finding him and initiating the help because I might not have noticed him if she hadn’t called me over.”
The woman asked Gagliardi if she recognized the address. Though she didn’t, she thought she recognized the ZIP code and confirmed it was also in Ballston.
“I offered to take him on the train since I was going that direction, hoping there would be police at my station,” she said. “I wasn’t going to try and take him to the address. It could’ve been any place that wasn’t safe for him or me to be.”
“I didn’t feel threatened by the man at all,” Gagliardi added. “He was pleasant and friendly throughout the trip. I just think he was embarrassed, so I kept ensuring him we would figure it out together.”
Gagliardi was surprised to find a lack of police presence at the Ballston station and decided to get the attention of the station manager, who at first thought the man couldn’t speak English. Once he realized the man couldn’t speak at all, that’s when Gagliardi said he understood the gravity of the situation and Metro officials took over.
“The manager led him away from the crowds, so I left the station looking for a police officer, but no such luck,” she said. “I knew I had done the right thing, but I started feeling guilty thinking I should’ve stayed and made sure he was okay. If I could do it again, I would’ve stayed.”
The incident Monday was the third time in a little over the year Gagliardi has come to the assistance of someone in need at an Arlington Metro station. The first was an intoxicated man who almost fell onto the tracks, and last month a woman was stuck on an elevator.
“At first I thought why does this always happen to me,” she said. “But in each of the three scenarios I’ve been involved in, there have been other people also helping.”
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