When it was founded, the Arlington Neighbors Helping Each Other Through COVID-19 Facebook group was an uplifting place where local residents could ask for help, share information, and connect with one another.
Now, as with just about any online forum of a certain size, the events of 2020 have darkened the skies over the formerly sunny space.
Contentious arguments break out, public shaming is a common occurrence, and at least one member had her employer contacted by someone upset at a post.
Granted, there are still plenty of heartwarming, helpful and innocuous posts. In fact, there are more posts than most people can keep track of — everything from school opening discussions to questions about car dealerships. But the darker side of online forums has nonetheless crept in.
“I think that there has been an increase in divisiveness,” conceded Kellen MacBeth, co-founder of the group, which now has more than 11,000 members. “It is likely driven by several factors — the increased size of the group and that the ‘coming together’ attitude that characterized March and much of April has been wearing off.”
“When the pandemic first hit, people were scared, searching for answers, and ready to help each other survive,” MacBeth continued. “Now that it’s become a somewhat ‘regular’ threat, people have settled back into routines less focused on getting through a crisis as a community and more so just trying to live life in this new normal. We also saw that as the size of the group increased, you inevitably get trolls and other people who join and don’t share the group’s values.”
The divisiveness isn’t just about the group’s size and the pandemic’s progression, though. It’s also about the many unknowns still surrounding COVID-19, leading to a cacophony of competing warnings and indignations, as well as the politicization of the virus. And it’s about those other big 2020 news stories: the Black Lives Matter movement and mass protests, and a heated presidential election.
Even though Arlington is a progressive stronghold, with social justice signs common even in the yards of the county’s more conservative neighborhoods, BLM-related posts in particular seem to frequently lead to online confrontation.
Last week Arlington Magazine published an essay by local resident Olamide Goke-Pariola, who recounted the vitriol she faced while “talking about racial justice and challenging my mostly white neighbors to think critically about their role in white supremacy” in the group.
“They consistently dismissed my lived experience,” she wrote. “One neighbor even told me my comments were ‘noise.'”
The “Arlington Neighbors” group is not alone in turning into a dumpster fire at times, however.
Things got so bad at the popular Fairlington Appreciation Society neighborhood Facebook group, in the wake of the killing of George Floyd, that its moderators shut it down for good. Before it closed, the group hosted battle royales on posts about social justice, with online shouting matches that were a digital counterpart to the battle over signs on a bridge playing out in the physical world nearby.
Even the usually chipper Mothers of North Arlington email listserv started to see moms turning on one another. The group faced accusations that it was dismissive of calls for social justice during the George Floyd protests and that it deleted a Black woman’s Facebook post on the subject.
ARLnow has seen its own share of added divisiveness. A half dozen commenters have been permanently banned for a pattern of racist comments over the past couple of months. Others have been placed on comment timeouts for engaging in extended flame wars. And there has been an uptick in criticism of our articles, with commenters on the site and Facebook questioning our coronavirus reporting and savaging our reporting about multiple COVID-19 cases at a private swim club.