(Updated 9:25 a.m. on 9/8/21) The new virtual learning program in Arlington Public Schools, available to anyone uncomfortable with going to school in-person, has gotten off to a rocky start due to severe teacher shortages.
During the first week of school, 340 of the more than 700 students enrolled in the program were assigned subs rather than permanent teachers, and many did not receive class schedules. Instead, many virtual students saw their classes canceled or they were shuffled into multi-grade classes and “virtual waiting rooms” without teachers or monitors.
And today (Tuesday), APS announced another upheaval: the administrator assigned to the new program, Verlese Gaither, has been replaced. Amy Jackson, Supervisor of Educational Technology & Programs, will lead the Virtual Learning Program until a new administrator is appointed.
Complaints started shortly after the first day of school. A discussion thread on a local parenting message board titled “APS VPL is a dumpster fire” has garnered more than 200 comments since it was first posted last Tuesday.
Parents of virtual students are also raising their concerns with the School Board and administrators, asking for appropriate staffing and improved communication. One of their requests — a meeting with APS — will be met with a town hall set for tomorrow (Wednesday) night at 7 p.m.
“The VLP is a critical program for vulnerable students and their families during this unprecedented pandemic,” Laura Haltzel, whose son is learning at home for health reasons, tells ARLnow. “Families want the virtual program to succeed and would like to work with APS to try to resolve some of the challenges we experienced in the last week. We believe that many problems can be solved with the appropriate allocation of teaching staff and administrative support.”
APS apologized in a School Talk email sent to families this afternoon.
“As we prepare to start the second week of school, we want to apologize for the challenges students encountered accessing their classes in the Virtual Learning Program last week,” the school system said. “We understand that this was a frustrating and unacceptable start to the school year for our VLP families and are working to ensure that these issues, related to staffing, scheduling, technical support and communication, are addressed as quickly as possible. We are also committed to ensuring that VLP students will have permanent teachers assigned to their classes as soon as possible.”
School Board Chair Barbara Kanninen likewise apologized and affirmed the board’s commitment to making the program work.
“I want to personally apologize to our VLP students and families,” she tells ARLnow. “Our goal is for the Virtual Learning Program to be an innovative, engaging, and rewarding academic experience for our students. The School Board is 100% committed to the program and we support the immediate steps APS is taking to ensure its success.”
Haltzel is part of a group of parents who wrote to administrators and School Board members on Monday outlining their concerns, which include a lack of staffing and a lack of communication.
“The combination of these above concerns, coupled with the silence from the APS School Board and Dr. Duran, has left VLP Parents concerned, frustrated and unsatisfied,” the group’s letter said. “Most critically, VLP students are demoralized and distraught.”
There are about 740 students enrolled in the VLP, including 63 students added since Aug. 16 via medical exemption appeals, a fluidity that APS says impacts staffing and class sizes.
With the changing class sizes and staffing shortages, some students were placed in courses through Virtual Virginia and other similar programs, while others were placed in a temporary classes to work on asynchronous assignments developed by APS teachers assigned to brick and mortar schools. These classes were monitored by an adult and students will receive feedback on their work from their teachers in September.
Families report incidents of online bullying between the younger and older unsupervised students in these mixed-grade “waiting rooms.” They say their younger students are upset and no longer enthusiastic about school.
Meanwhile, APS said in its email to parents today that it is committed to solving the teacher shortage quickly. As of Thursday, APS had 92 virtual teachers, but it still needed 106 teachers to fill out the program, a spokesman said. According to parents, some teachers initially assigned to the virtual program were later reassigned to teach in-person.
Parents say it wasn’t until they started asking questions that APS acknowledged that staffing was the problem.